Flyget – Travel Policies & Terms

1. General Terms

Flyget acts as an intermediary between customers and airlines, hotels, and other travel suppliers.

All bookings are subject to the terms & conditions of the respective airlines, hotels, or service providers.

By booking through Flyget, customers agree to abide by these policies.

2. Flight Booking Policy

Flight tickets are issued as per airline rules.

Passenger details (name, DOB, passport number, etc.) must be accurate. Flyget is not responsible for errors entered by customers.

Airlines may cancel or reschedule flights. Flyget is not liable for such changes but will assist customers with rebooking or refunds as per airline policy.

3. Hotel Booking Policy

Hotel bookings are subject to availability and the policies of the respective property.

Check-in and check-out times are decided by the hotel.

Customers must provide valid ID proof at check-in.

Special requests (early check-in, late check-out, specific room type, etc.) are subject to hotel approval and may involve extra charges.

4. Changes & Amendments

Date change, name correction, or re-routing of flights is subject to airline rules and applicable fees.

Hotels may allow amendments depending on their cancellation and modification policy.

Flyget will charge a service fee in addition to supplier charges.

5. Cancellation & Refund Policy

Airline tickets and hotel bookings are governed by the cancellation policies of the respective suppliers (including Mystifly agreements).

Refund timelines vary (usually 7–21 business days) and depend on airlines/hotels.

Flyget’s service fees and payment gateway charges are non-refundable.

“No-show” bookings (failure to check in at the airport/hotel) are not eligible for refunds.

6. Refund Timeline

Domestic Flights: 7–14 working days after airline approval.

International Flights: 14–21 working days after airline approval.

Hotels: As per hotel policy (generally 7–14 working days).

Refunds will be credited to the original payment method used by the customer.

7. Schedule Changes by Airlines

In case of flight rescheduling, cancellation, or delay, the airline is responsible.

Flyget will assist in rebooking or obtaining refunds as per airline rules.

Compensation, if applicable, is governed by the airline.

8. Baggage Policy

Baggage allowance is as per the airline’s rules and ticket class.

Excess baggage fees apply as per airline policy.

Customers must check airline baggage rules before travel.

9. Travel Documents

Customers are responsible for holding valid travel documents, including passports, visas, and health certificates (if required).

Flyget will not be responsible for denied boarding due to incomplete documents.

10. Force Majeure

Flyget is not responsible for cancellations, delays, or service issues caused by circumstances beyond control such as natural disasters, strikes, political unrest, or pandemic restrictions.

11. Customer Responsibility

Provide accurate contact details for booking updates.

Arrive at the airport at least 3 hours before international flights and 2 hours before domestic flights.

Follow airline, hotel, and government rules.

12. Liability Disclaimer

Flyget is a booking platform and does not operate airlines or hotels.

Responsibility for service quality lies with the respective service providers.

Any disputes regarding services must be taken up with the supplier directly, with Flyget providing assistance where possible.

13. Contact & Support

For cancellations, changes, or queries:

Email: contact@flygettravel.com

Address: Skyway Blvd, CA 90001, United States

Customer Care: +1 267 805 2770